FAQs & Shipping

I applied for access. How long will it take to be accepted?
All applications are processed within 2 weeks of receiving. However, the approval process depends on our supply and the demand of orders. We do not base our approvals on your social media presence or level of experience. This is a community, not a “click.”
Why do I have to be approved?
One of our main goals is to provide stylists with inventory they can count on. If we opened the ordering process to everyone, it could clear out our stock and stylists who depend on us to run their business would be without supply for unknown periods of time.
How do I tell my clients to maintain their extensions?
With each pack of hair purchased, you will receive a FREE haircare card with instructions. Please go over these instructions with your guests.
When will I receive my order?
Strands of Humanity currently ships from Boise, and the duration of your shipping depends on the distance. Once your items ship, you will receive the tracking information via email. All orders ship same day if received by 1:00pm Mountain Time.
How much is shipping?
We offer flat rate shipping on all purchases for $8.95. 3 Day Select for $19.95 (3-4 days). 2 Day-Air (2-3 days) for $49.00. Overnight (1-2 days) for $75. We also offer shipping to Canada for $30 flat rate. Some surrounding states could receive orders within 2-3 days, but we cannot guarantee shipping times due to Covid 19 delays, weather conditions or carrier delays. Please plan your appointments accordingly. 
Can I exchange or return hair?
Due to Covid 19, exchanges and returns are not allowed at this time.
What is the origin of your hair?
Our premium hair is ethically sourced from Southeast Asia.
How is your hair ethically sourced?
Our hair is ethically sourced in the terms that the women who donate their hair choose to donate it and they are compensated current market value. Also, the women are aware of the fact their hair will be colored, processed, and sold in the form of extensions.
How many wefts are sold in each pack?
Our hand tied wefts are sold in packs of 120 grams. Each pack contains the following:
16”- 8 wefts
18”- 8 wefts
22”- 6 wefts
24”- 6 wefts
To find the grams per weft, just divide 120 by the quantity of the length you’re purchasing.
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